Data Protection

7v77's Privacy Policy — Your data, our responsibility

Protecting your personal data is our top priority at 7v77. This Privacy Policy clearly sets out what information we collect, why we collect it, how we use it, and the steps we take to keep your data safe.

Last Updated: January 2026

SSL encryption

Secured with 256-bit encryption

Your data is never sold

Never sold to third parties

Your control

Manage your information yourself

International Standards

GDPR-compliant policy

100% secure data storage
Requests processed within 72 hours
International Privacy Standards Followed
24/7 data protection support

Why 7v77 Can Be Trusted With Your Privacy

We don't just follow the rules — we genuinely care about your personal data. Here are our core commitments to you.

Strong encryption

All data transmissions are secured with SSL/TLS 256-bit encryption — the same banking-grade protection that keeps your information completely safe.

KYC Verification Security

Documents uploaded during identity verification are stored on encrypted servers and can only be accessed by authorized personnel.

Never Sold to Third Parties

We never sell or rent your personal information to any third party. Your data is used solely to improve our services.

Control in Your Hands

You can view, correct, or delete your data at any time. Just contact us and your request will be processed within 72 hours.

Marketing Opt-Out

If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time. We respect your preferences.

Compliant with international standards

Our Privacy Policy follows GDPR and international data protection standards to ensure you receive the highest level of security.

1

Introduction & scope

7v77 (referred to as "we", "7v77", or "7v77.biz") is a trusted online gaming and Sports Betting platform in Bangladesh. This Privacy Policy ("Policy") outlines our commitment to the collection, use, storage, and protection of personal information belonging to users of the 7v77.biz website and mobile application.

By registering with or using 7v77, you are deemed to have read and accepted this Privacy Policy. This policy applies in conjunction with our Terms & Conditions.

Important Notice: We take your privacy very seriously. If you have any questions, feel free to reach out at any time support@7v77.bizto get in touch with us.

2

What information we collect

7v77 collects specific information necessary to deliver a safe and effective service. We never collect data beyond what is needed.

Data Type Example Reason for Collection
Identity information Full name, date of birth, gender KYC Verification & Account Management
Contact Information Mobile number, email address Account verification & support
Payment Information BKash/Nagad numbers and transaction history Deposit & withdrawal process
Identity documents NID, passport copy Age & identity verification (KYC)
Gaming Activity Betting history, wins and losses record Responsible gaming & account security
Technical Information IP address, device type, browser Fraud Prevention & Security
3

How Your Information Is Collected

7v77 collects your information through various methods, always with full transparency:

  • Directly from you: Information you voluntarily provide through registration forms, KYC uploads, support chats, or email.
  • Automatically: Technical data is collected through cookies, log files, and tracking technologies while you use the platform.
  • Via Third Parties: Relevant information may be received from payment processors (bKash, Nagad, etc.) or identity verification services.
  • From Public Sources: For fraud prevention purposes, limited information may be verified against legally permitted public databases.

We never collect data from your social media accounts without your permission. If you use a social login option, we only receive the information you have explicitly authorized.

4

How Your Information Is Used

7v77 uses collected data only for specific, legitimate purposes. The core reasons we process your information are:

  • Account Management: Creating, verifying, and maintaining your account.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Customer support: Resolving your complaints, questions, or issues.
  • Security & Fraud Prevention: Detecting suspicious activity and keeping your account secure.
  • Responsible Gaming: Analysing gameplay patterns to detect signs of potential addiction and provide appropriate support.
  • Legal obligations: Retaining and disclosing information in compliance with tax authorities, licensing bodies, or court orders.
  • Service improvement: Anonymous analytics to improve platform performance and user experience.
  • Promotional communications: With your consent, we may keep you informed about offers and bonuses.

Our Commitment: We will never use your data for any purpose beyond what is listed here. If a new use arises, we will ask for your consent first.

5

Data Sharing & Disclosure

7v77 does not sell your personal data to any third party. However, limited information may be shared in the following circumstances to provide our services:

  • Payment Processors: Information required to process transactions with payment services such as bKash, Nagad, Rocket, and others.
  • Technology providers: Hosting, cloud storage, and cybersecurity providers who are bound by confidentiality agreements with us.
  • Game Software Providers: Minimal data shared with licensed game developers (solely for verifying game outcomes).
  • Law enforcement agencies: As part of a court order, regulatory directive, or legal process.
  • Business transfers: In the event of a change in ownership of 7v77, the new owner will be required to comply with the same Privacy Policy.

All our third-party service providers operate under strict data protection agreements and are not permitted to use your information for their own purposes.

6

Cookies & Tracking Technologies

7v77's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies we use:

  • Essential Cookies: Maintaining login sessions and ensuring platform security. These cannot be disabled.
  • Performance Cookies: Helps with page load speed, error detection, and platform improvements.
  • Functionality Cookies: Remembers your language preference and game settings.
  • Analytics Cookies: Helps analyze user behavior to improve our services (anonymized data).

You can disable non-essential cookies through your browser settings. Note that some features may not function as a result.

7

Data Protection Measures

7v77 employs the highest industry-standard technical and organisational measures to protect your data:

  • SSL/TLS 256-bit encryption: All data transmissions take place over encrypted channels.
  • Firewall & DDoS Protection: Servers are protected against external threats.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Restricted Access: Only authorized personnel have access to your information.
  • Regular Security Audits: Independent third-party experts conduct regular audits of our systems.
  • Data Backup: Your data is protected in encrypted backups.

In the event of a security breach, we will notify all affected users within 72 hours and take the necessary protective measures.

8

Data retention period

7v77 does not retain your data longer than necessary. However, certain information must be kept for a defined period due to legal obligations.

Data Type Retention Period
Account & Identity Information 5 years after account closure
Financial Transaction Records Minimum 5 years (legal obligation)
KYC Documents 5 years after account closure
Gaming History For the duration of active account + 2 years
Cookies & Browsing Data Up to 13 months
Support Conversations 2 years after resolution

Once the specified retention period expires, your data is either securely deleted or anonymised so that you can no longer be identified.

9

Your Data Rights

As a 7v77 user, you have full control over your own data. Your key rights are outlined below:

Your data protection rights

Right to access your data

You can request access to the personal data we hold about you at any time. We'll provide full details within 72 hours.

Right to Rectification

If any of your information is incorrect or incomplete, you can request a correction and we'll update it as soon as possible.

Right to erasure

Unless required by law, you may request deletion of your data as soon as your account is closed.

Right to restrict processing

In certain circumstances, you can request that processing of your data be temporarily restricted.

Right to data portability

Request your data in a structured, machine-readable format.

Right to Object

You have every right to object to marketing communications or to specific types of data processing.

To exercise any of your rights support@7v77.bizto email us or reach out via live chat. We typically respond within 72 hours.

10

Children's & Minors' Privacy

7v77 strictly does not serve anyone under the age of 18. Our Privacy Policy includes specific measures to protect minors.

  • Age is verified at registration, and accounts cannot be created by anyone under 18.
  • If any user is found to be underage, their account will be immediately suspended and all collected data will be deleted.
  • No data from minors is collected knowingly.

A note for parents: If you believe your child has created an account on 7v77, please support@7v77.bizto reach us. We'll act promptly.

11

Privacy Policy updates

7v77 reserves the right to update this Privacy Policy at any time due to improvements to our services, legal changes, or regulatory requirements.

  • For significant changes, a notification will be sent to your registered email address or mobile number.
  • The date of any changes will always be shown under "Last Updated" at the top of this page.
  • Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy.
  • If you do not agree to the changes, you may request that your account be closed.
12

Contact & Complaints

For any questions, complaints, or rights requests regarding this Privacy Policy, please contact us:

  • Email: support@7v77.biz
  • Live Chat: Click the chat button at the bottom right of the website — Bengali support is available 24/7.
  • Help Center: /help-center You'll find answers to common questions on the page.

We typically respond within 72 hours. Complex matters are resolved within a maximum of 7 business days.

Frequently asked questions about our Privacy Policy

Never. 7v77 does not sell or rent your personal data to any third party. The limited information shared with payment processors or technology providers is solely for service delivery, and they are bound by strict confidentiality agreements.

Financial transaction records are retained for 5 years as required by law. KYC documents and account information are also kept for 5 years. After that, all data is securely deleted or anonymized.

Absolutely. Email us at support@7v77.biz and request a copy of your data. We'll send you everything in a structured format within 72 hours.

Click the "Unsubscribe" link at the bottom of any promotional email, or send a request to support@7v77.biz. To opt out of SMS, contact our support team. Essential account-related messages cannot be disabled.

In some cases, data may be stored on international servers for cloud hosting or technology services. Where this occurs, we ensure that the data protection standards of the relevant country are equivalent to our own policy and that all data remains encrypted at all times.
Safe & Trusted

Your Privacy Secure — now play with peace of mind

Your data is completely safe at 7v77. Register today and join Bangladesh's most trusted gaming platform.

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